At Bed Warehouse we respect your privacy and only collect information which we require to process your order.

The information we collect via this website may include:

1. Any personal details you type in and submit, such as name, address, email address, etc. The email address is only taken as a point of contact regarding your order and allows us to send an order confirmation. We will not send anything to you that does not relate to your order or to your account, unless you actively opt in to receive updates from us.

2. Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer, which simply holds a ‘session id’, which lets our server find your shopping basket, and check if you are logged in. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer. The cookies store information only for as long as you are viewing the website.

3. Any personal information we collect from you will be used in accordance with the Data Protection Act 2002 and other applicable laws. The details we collect will be used to process your order, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service), to carry out security checks (this may involve passing your details to Experian Limited, or another credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions.